We were solving the wrong problem first.
Our team spent years running digital marketing for coaching institutes — building lead generation campaigns, managing enquiries, and helping institutes fill their batches. One campaign, for a maths coaching institute, brought cost-per-lead down significantly while generating a strong volume of qualified leads.
But we kept seeing the same thing after the leads converted: institutes drowning in WhatsApp groups, Excel sheets, and paper fee registers. The marketing worked. The operations behind it didn't.