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Privacy Policy

Vidyapa — A Product of Ram S Shukla Consultancy · Last Updated: August 2, 2026

1. Introduction

Ram S Shukla Consultancy ("we", "us", "our") operates Vidyapa, a software platform for coaching institutes and educational businesses ("Platform"). This Privacy Policy explains what personal data we collect, how it is used, and the rights available to you.

This Policy applies to Institutes, Institute Admins, Teachers, Students, and Parents who use the Platform.

⚠️ A Note on Children's Data: Vidyapa is used by educational institutes to manage data belonging to Students, some of whom may be minors under applicable law. Student accounts and data are created and managed by Institutes, not directly by minors themselves. Institutes are responsible for obtaining appropriate parental/guardian consent before entering a minor's data into the Platform, in accordance with applicable law in their jurisdiction (including India's Digital Personal Data Protection Act, where applicable).

2. Information We Collect

2.1 Information Institutes provide to us

Business name, contact details, GST number, address, and subscription/billing information.

2.2 Information Institutes enter about Students, Teachers, and Parents

Students: name, email, phone number, address, school/college, parent/father details, class, enrollment and academic records, attendance, marks, and payment history
Teachers: name, email, phone number, subject/class assignments
Parents: name, phone number, email (optional), and their relationship to enrolled Students

2.3 Information collected automatically

Login timestamps, IP address, device/browser information, and usage patterns within the Platform, collected for security and service-improvement purposes.

2.4 Payment information

Payment card, UPI, or bank details are collected and processed directly by our payment partner, Razorpay. We do not store full payment card numbers or banking credentials on our own servers. We retain records of transaction amounts, dates, and payment status for invoicing and accounting purposes.

3. How We Use Information

We use the information described above to:

Provide, operate, and maintain the Platform's core functionality (student management, attendance, fee tracking, course delivery, etc.)
Send transactional communications via email and WhatsApp, including fee reminders, payment receipts, welcome messages, and institute announcements
Process payments between Institutes and Vidyapa, and facilitate fee payments between Students/Parents and their Institute
Monitor and improve Platform security, performance, and reliability
Comply with applicable legal and regulatory obligations

We do not sell personal data to third parties.

4. How We Share Information

4.1 With the Institute

All data relating to a Student, Teacher, or Parent is visible to the Institute that manages their account, as the Platform is designed for institute administration.

4.2 With service providers

We share data with the following third-party service providers strictly as necessary to operate the Platform:

Razorpay — for payment processing
Google Workspace — for sending transactional emails
Meta / WhatsApp Business Platform — for sending transactional WhatsApp messages (fee reminders, receipts, announcements)
Hostinger — for hosting the Platform's infrastructure

Each of these providers has their own privacy practices governing the data they process on our behalf.

4.3 Legal requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

4.4 Business transfers

If Ram S Shukla Consultancy is involved in a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction, subject to standard confidentiality protections.

5. Data Security

We implement reasonable technical and organizational measures to protect personal data, including:

Encryption of sensitive credentials (such as institute payment gateway keys) at rest
Password hashing for all user accounts
Rate-limiting on login attempts to prevent brute-force access
Regular automated backups of platform data

No system is completely secure, and we cannot guarantee absolute security of information transmitted to or stored on the Platform.

6. Data Retention

We retain personal data for as long as an Institute's account remains active. Upon account cancellation, data is retained for 60 days to allow for reactivation, after which it is permanently deleted unless a longer retention period is legally required (e.g., for financial/tax records).

7. Your Rights

Depending on your role and applicable law, you may have the right to:

Access the personal data we (or your Institute) hold about you
Request correction of inaccurate data
Request deletion of your data, subject to legal retention requirements
Withdraw consent for optional communications (e.g., marketing messages, where applicable)

Requests relating to Student, Teacher, or Parent data should generally be directed to the relevant Institute first, as they are the primary data controller for that information. Requests relating to Institute account data can be directed to us at ram@ramsshukla.com.

8. Cookies and Tracking

The Platform may use essential cookies or local storage for authentication (login sessions) and basic functionality. We do not currently use third-party advertising or tracking cookies.

9. International Data Transfers

Platform data is currently hosted in [TO BE CONFIRMED once hosting is finalized]. If this changes, or if any of our third-party service providers process data outside India, we will take reasonable steps to ensure adequate protection is maintained.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to Institutes via email at least [15] days before taking effect.

11. Contact Us

For privacy-related questions or requests, please contact:

Ram S Shukla Consultancy
Email: ram@ramsshukla.com
Address: Delhi, India